I only told you what the call was for, I didn't think it was necessary to run through the whole call. The dispatch center will follow through all calls, no matter how asinine. I personally think they hate us, but that's neither here nor there. Just covering their own asses. If the patient won't tell them what is wrong, they either label it as an unknown medical, or an unknown situation. One gets PD, BLS and ALS. The other gets BLS, the unknown medical. That is what we were called for, and it should have been transfered to a hospital for an routine transport vehicle. However, they don't come out at 5am.
We can't refuse to transport someone, we can limit their choices to where they can go.. We're not a taxi service, and we don't do favors. That's what neighbors are for.. They can go to a hospital. That's all. We don't do transports to clinics, nursing homes or the post office. And we don't return patients to their homes. The hospital based ambulance services do all of that. We offered to take her to the nearest ER, and that was it. She got fussy, so we offered to have the state police come assist her. She refused care and transport, and didn't call us again.
But, that didn't change the fact that what she did was abuse of EMS, especially given the time of day and weather. It would have been different if the storm posed a threat to her health and well being, but she had no reason to call, at all.