Wait a second, so the protocol is that you send a fire truck to the scene to assess whether an ambulance is needed?
Is that what I read?
So what had to happen is after the lady said she ran over her daughter (how the hell did that happen - whole different thread), she calls 911, the dispatcher dispatches a fire truck first to assess the situation and then they call the ambulance?
Sounds pretty F'd up.
now if this truly is what happens in Houston now, and we are only getting the newspapers side, and of course news agencies are never biased or they always print the truth, but this seems to be a horrible process. Sounds like the a new SSM system to me.
child run over by a car, let's just send a pumper and let them decide if the child is in need of an ambulance. But in the cities defense, the ambulance did arrive in less than 9 minutes which is a pretty damn good response time even for this type of system process.
Where I used to work, response times out of the city were routinely 10-20 minutes to get there. If the furthest area of the county we went to were upwards of 30 minutes.