Spenac, I agree with you.
I can play nice with any patient out there and I do assist in getting them the alternate help that they need.
But in my area, our hospital is the main catchment area of all the services. What I do is work with our social services department to address the needs of the patient.
I call the appropriate agencies such as Department of Aging, Social services and whatever other agency that I can get them in touch with so I do not abdicate my responsibility on that end.
But I do stand by my statements in the previous post of mine.