Private Ambulance Company Accused of Stealing Calls in N.Y. Town

[News]

General Manager: "We don't intercept calls. If we're called, we go."

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[emtdennis]

Like it or not, I don't think they are "stealing" anything. They are specifically called by the pt/family (whoever). It would be faster to dial 911 but there must be some reason why they are being called over 911.

[Just Plain Ruff]

My boss one time told me, if the patient calls us, we go. If it's to a neighboring town we respond but we also call the neigboring towns ems. We tell that town that the patient called us.

5 out of every 10 times we were cancelled. the other 5 times we transported because that town didn't transport to any hospital other than the hospital in their town.

So it was not unusual that we transported 10% of their patients. Pissed that other system off big time.

Lost revenue for the other service - sure. But there was obviously a service they didn't provide and we filled a gap. Maybe this is one of those gaps.

Or maybe the other service who is 'stealing the calls' is making a effort to get business the old fashioned way 'by stealing it" it does happen. The story might just be true.